🚚 Shipping Policy for Areena Design

 

This policy outlines our shipping costs, delivery times, and fulfillment process for all orders placed through AreenaDesign.com.

 

1. Shipping Costs & Destinations

 

Feature Policy Details
Shipping Cost Free Shipping We offer free standard shipping on all orders, worldwide.
Destinations Global We ship to Pakistan and all international destinations.
Currency PKR All prices and payments are processed in Pakistani Rupee (PKR).

 

2. Order Fulfillment Timeline

 

Our delivery timeline is broken down into three stages: Order Cut-Off, Handling Time, and Transit Time. The total estimated delivery time is 4–6 Business Days for all destinations.

 

A. Order Cut-Off Time

 

  • Policy: Orders placed before 5:00 PM Pakistan Standard Time (GMT+05:00) will begin processing on the same business day.

  • Note: Orders placed after the cut-off time or on a weekend/public holiday will begin processing on the next business day.

 

B. Handling Time (Processing)

 

This is the time required for verification, packaging, and preparing your order for shipment.

  • Timeframe: 1–2 Business Days

  • Days of Operation: Monday to Saturday.

 

C. Transit Time (Shipping)

 

This is the time it takes for the carrier to deliver the package once it has been handed off from our facility.

  • Timeframe: 3–4 Business Days

  • Days of Operation: Monday to Saturday.

Destination Estimated Handling (Days) Estimated Transit (Days) Total Estimated Delivery (Days)
       
Shipping 1–2 3–4 4–6 Business Days

 

3. Business Hours & Contact

 

Our fulfillment and customer service teams operate during the following hours:

  • Days: Monday – Saturday

  • Hours: 9:00 AM – 5:00 PM (GMT+05:00)

  • Closed: Sundays and public holidays.

For any questions regarding your shipment or this policy, please contact us:

  • Email: info@areenadesign.com

  • Phone: +922135660721

 

4. International Orders, Duties, and Taxes

 

  • Customs: As an international shipper, Areena Design’s prices do not include local taxes, import duties, or customs fees imposed by the destination country.

  • Customer Responsibility: The customer is solely responsible for payment of all duties, taxes, and customs fees required to clear the shipment upon arrival in the destination country. Failure to pay these fees may result in the package being held, returned, or destroyed by customs, with no refund issued by Areena Design.

 

5. Returns and Exchanges Summary

 

Please refer to our dedicated Return Policy for full details, but here is a summary of key facts:

  • Return Window: 30 Days from the delivery date.

  • Condition: Only new, unused products are accepted for returns or exchanges.

  • Restocking Fees: No cost (no restocking fees are charged).

  • Return Label: The customer is responsible for purchasing the return shipping label.

View Full Policy: https://areenadesign.com/return-exchange/