Terms & Conditions

These Terms of Service govern your use of Areena Design website and services. By placing an order with us or using our site, you agree to the terms and conditions outlined below. Please read them carefully before making a purchase.

General Conditions

Areena Design operates as an online store based in Pakistan. By accessing our website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or guardian. We reserve the right to refuse service to anyone at any time if these terms are violated.

Products and Availability

We make every effort to ensure that product descriptions, images, and pricing are accurate. However, we do not guarantee that all details will be error-free. Product availability may change without notice, and we reserve the right to discontinue or limit the quantity of any product at any time.

Orders and Payments

When placing an order, you agree to provide accurate and complete information. Payments can be made using the accepted payment methods, including Visa, MasterCard, American Express & Union Pay.

Please note that all payments are processed in United States Dollars (USD) at checkout.

All prices include applicable VAT, and an order confirmation will be sent to your email once the payment has been successfully processed.

Shipping and Delivery

Orders are processed within 1–2 business days and delivered within 4–6 business days for domestic. Transit time 6-10 business days for International and Total delivery time 7-12 business days for International. We are pleased to offer free shipping on all orders, both within Pakistan and worldwide. No minimum purchase is required. Delivery times are estimates and may be affected by factors beyond our control, such as carrier delays or weather conditions. More details can be found in our Shipping Policy.

Returns and Refunds

We offer a 30-day return policy under specific conditions. Returned items must be new, unused, and in original packaging. Custom, personalized, or special-order items cannot be returned. Refunds are issued to the original payment method within 10 business days of accepting the return. For complete details, please review our Return and Refund Policy.

Limitation of Liability

Areena Design is not liable for indirect, incidental, or consequential damages resulting from the use of our products or services. Our responsibility is limited to the purchase price of the products ordered. Customers are responsible for ensuring correct shipping details and for following care instructions for purchased items.

Intellectual Property

All content on our website, including logos, images, text, and product designs, is the property of Areena Design and is protected under copyright and trademark laws. Unauthorized use of this content is strictly prohibited.

Prohibited Uses

You agree not to use our website or services for any unlawful purpose, including but not limited to fraud, abuse, spreading harmful software, or violating intellectual property rights. Any violation of these terms may result in termination of your access to our services.

Changes to Terms

Areena Design reserves the right to update or modify these Terms of Service at any time. Any changes will take effect immediately upon posting on our website. It is your responsibility to review these terms regularly.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Pakistan 

Contact Us

If you have questions or concerns regarding this Privacy Policy or how your information is handled, you can reach us using the details below:

Entity Name: Areena Design
Entity Number: 2797801-0
Phone: +9235660721
Email: info@areenadesign.com
Address: G-122 Ground Floor Panorama Center Saddar Karachi Sindh 74200 Pakistan

Business Hours: Monday–Saturday, 9:00 AM–5:00 PM (GMT+05:00) Pakistan Standard Time (Karachi)
Sunday: Closed