🚚 Shipping Policy for Areena Design

Effective Date: Jan 23, 2026

 

This policy outlines our shipping costs, delivery times, and fulfillment process for all orders placed through AreenaDesign.com.

 

1. Shipping Costs & Destinations

 

Feature Policy Details
Shipping Cost Free Shipping We offer free standard shipping on all orders, Pakistan, South Africa and USA
Destinations Global We ship to Pakistan, South Africa and USA
Currency PKR / ZAR / USD All prices and payments are processed in Pakistani Rupee (PKR), South African Rand (ZAR), and United States Dollar (USD).

 

2. Order Fulfillment Timeline

 

Our delivery timeline is broken down into three stages: Order Cut-Off, Handling Time, and Transit Time. The total estimated delivery time is 4–6 Business Days for all destinations.

 

A. Order Cut-Off Time

 

  • Policy: Orders placed before 5:00 PM Pakistan Standard Time (GMT+05:00) will begin processing on the same business day.

  • Note: Orders placed after the cut-off time or on a weekend/public holiday will begin processing on the next business day.

 

B. Handling Time (Processing)

 

This is the time required for verification, packaging, and preparing your order for shipment.

  • Timeframe: 1–2 Business Days

  • Days of Operation: Monday to Saturday.

 

C. Transit Time (Shipping)

 

This is the time it takes for the carrier to deliver the package once it has been handed off from our facility.

  • Timeframe: 3–4 Business Days

  • Days of Operation: Monday to Saturday.

Destination Estimated Handling (Days) Estimated Transit (Days) Total Estimated Delivery (Days)
       
Shipping 1–2 3–4 4–6 Business Days

 

3. Business Hours & Contact

 

Our fulfillment and customer service teams operate during the following hours:

  • Days: Monday – Saturday

  • Hours: 9:00 AM – 5:00 PM (GMT+05:00)

  • Closed: Sundays and public holidays.

For any questions regarding your shipment or this policy, please contact us:

  • Email: info@areenadesign.com

  • Phone: +922135660721

 

4. Taxes & Duties

  • Local Taxes: Product prices include all applicable local taxes, where required by law.

  • International Orders: Prices also include applicable taxes and duties unless otherwise stated at checkout.

 

5. Returns and Exchanges Summary

 

Please refer to our dedicated Return Policy for full details, but here is a summary of key facts:

  • Return Window: 30 days from the delivery date.

  • Condition: Only new, unused products are accepted for returns or exchanges.

  • Restocking Fees: No cost (no restocking fees are charged).

  • Return Label: The customer is responsible for purchasing the return shipping label.

View Full Policy: https://areenadesign.com/return-exchange/